Line Manager Training

Our half-day Line Manager Training course is designed to equip line managers with the skills they need to effectively manage the stress and mental health of employees. The goal of the course is to provide line managers with information to drive a successful, inclusive and supportive management strategy for mental health in the workplace.

Only 24% of managers have received formal training on managing their employee’s mental health

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24%
The Line Manager Training course can be delivered either online or in-person and the course content is fully customisable to reflect the particular requirements of your business.

Our specialist instructors combine focused teaching with practical exercises and case studies to ensure Line Managers get the most out of their training.

Objectives:

  • Gain an appreciation of the importance of managing mental health and wellbeing in the workplace
  • Become more attuned to the mental health and wellbeing factors that affect staff on a daily basis, and acquire practical skills to monitor and signpost employees
  • Learn best practices for engaging employees who are experiencing a mental health or stress-related problem
  • Learn about the various internal and external support mechanisms that can be incorporated into an effective people management strategy

Topics covered:

  • Introduction to mental health
  • The prevalence of mental ill-health cases at work
  • Legal obligations of employers regarding mental ill-health
  • The role of managers in managing employee mental health
  • The “business case” for managing stress and mental health (the cost and implications of presenteeism, absenteeism, staff turnover and productivity)
  • Identifying warning signs and symptoms of mental ill-health
  • Understanding stress and the importance of stress coping mechanisms
  • The “continuum model”, stigma and self-stigma
  • Listening and communicating to employees non-judgmentally
  • Mental ill-health crisis management
  • Promoting awareness and conversation with staff
  • The role of Mental Health First Aiders (MHFAs)
  • Further support for Line Managers in managing mental ill health

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